Your data.
Your rights.

This Privacy Policy explains how COSMOS LABS ("we", "us", or "our") handles information when you use our Discord server, bot, and related services.

By using our services, you acknowledge and agree to this Privacy Policy.

Information We May Collect

Depending on how you use our services, we may collect or process:

• Discord User ID
• Discord username and display name
• Server/Guild ID
• Channel and message IDs
• Bot command and interaction data
• Feedback, suggestions, and support messages
• Basic technical and error information
• Discord tokens when a feature requires them

We only collect information that is reasonably necessary to operate, maintain, secure, and improve our services.

Discord Tokens

Some features may require a Discord token to function.

When you use such a feature, the token may be received and processed by our service to perform the functionality you requested.

We do not intentionally use submitted tokens for purposes unrelated to the feature you are using.

Tokens may be temporarily processed or stored depending on how the specific feature operates. Limited technical information related to token-based requests may also be retained for security, troubleshooting, abuse prevention, and service maintenance.

We do not sell submitted tokens or authentication information to third parties.

Messages & User Content

Messages, feedback, suggestions, reports, or other content submitted through our server or bot may be processed when necessary to provide support, moderation, security, or related functionality.

We do not intentionally collect private conversations unrelated to our services.

How We Use Information

Information may be used to:

• Provide and operate our services
• Process bot commands
• Improve features and performance
• Provide support
• Prevent spam, abuse, and unauthorized activity
• Troubleshoot errors
• Maintain security
• Enforce our Terms of Service and server rules

Third-Party Services

Our services may rely on third-party providers for hosting, databases, APIs, security, analytics, or other infrastructure.

These providers may process limited information as necessary to provide their services.

We do not control the privacy practices of third-party services and recommend reviewing their respective privacy policies.

Data Security

We take reasonable measures to protect information handled by our services.

However, no online service or method of transmission can guarantee complete security.

You should avoid sharing unnecessary sensitive information through our services.

Data Deletion

You may contact our support team to request deletion of information associated with your use of our services.

Some information may be retained when reasonably necessary for security, legal obligations, fraud prevention, dispute resolution, or enforcing our rules.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

When information is no longer required, it may be deleted, anonymized, or otherwise removed.

Discord

Our services operate through Discord. Discord independently collects and processes information according to its own policies.

We are not responsible for information collected directly by Discord.

Changes to This Policy

We may update this Privacy Policy when our services, features, or legal requirements change.

Updated versions will be posted through our official channels. Continued use of our services after an update means you acknowledge the revised policy.

Contact

For privacy questions, data deletion requests, or other concerns, please contact our staff through the designated support channel in our Discord server.